Services
An Experience Tailored to support Mental Health Professionals
Some practices that trusted us
Phone Answering
Once you hop aboard our magic system, we’ll grant you a unique local number to forward your business calls to. It’s like having your hotline to awesomeness!
Our stellar North American-based team will answer your calls from 7 am-7 pm CST, Monday to Friday. They’re armed with empathy, ready to sprinkle kindness into each conversation. Keeping you from being stuck on a call that quickly turns into a mini-therapy session with someone who isn’t a client yet.
We receive most calls from eager folks looking to book those initial sessions. Fear not; our special process screens and educates them while handling fees, collecting insurance details, taking messages for clinicians, and providing practice info. Then, we’ll seamlessly book them into your EHR/EMR platform like pros.
Outbound Calling
There are moments when you might be under the weather, and your sessions need rescheduling. Or maybe your inbox is flooded with emails. Just forward those inquiries from Psychology Today or Therapy for Black Girls to our support box, and presto! An agent will jump into action, calling, screening, and booking those requests within one business day.
Admin Services
When admin support becomes essential, our support team swoops in to save the day. We exclusively work with Mental Health professionals; therefore, we are already familiar with a variety of business tasks that your education never prepared you for.
****Currently waitlist for admin support….phone support only at this time. Complete this form to be placed on waitlist.